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A question about the app, a partnership or a press request? We reply in Portuguese or English within 1 business day.
How can we help
Already using SoldTrack?
Click the Help button inside the app: your message goes straight to the team with your account details, and the reply shows up in the app.
Questions before subscribing
See the FAQ and the plans. If something is missing, write to contato@soldtrack.io.
Affiliates and creators
Earn 30% per referred subscription. See the affiliate program e o creator kit.
Agencies and companies
The Agency plan includes 3 users and CSV exports. Need more? Talk to us. See also the page for agencies.
Press
Every month we publish an overview of TikTok Shop Brazil with real data. See the reports or ask for a specific figure.
Payment and refunds
7-day guarantee and cancellation right in the app. Details in the refund policy.
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